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To ensure that a value added service is provided to our IT contractors there is assistance with limited company information, financial advice and discounts for training. With payments made weekly via BACS, contractors are assured of a level of service comparable to that of our clients and by doing so, all parties in the process are satisfied. Our approach to quality standards of practice can be seen in our ISO 9002 accreditation and membership of the Recruitment and Employment Confederation (REC) coupled with associate membership of the Professional Contractors Group (PCG).
Combined with our experienced marketing department, we possess the expertise, database capability and advertising investment to respond to any level of permanent requirement – whatever the volume, therefore providing all of our clients with a complete recruitment solution.
With the market emphasis very much on preferred supplier relationships, Compucare's flexible approach to service means tailored agreements to satisfy customers' needs – dedicated Account teams, discounted rates and pre-agreed service levels. Where necessary, consultancy on establishing effective preferred supplier lists and resource management functions can be provided. Regular review meetings, with the provision of statistics regarding response ratios ensure that service levels are maintained during the entire contract period. This feedback allows clients to continually monitor performance. Anybody can say how good they are - we would rather prove it.
Our commitment to working with managed service providers is now an established methodology within our organisation. Given the nature of this service, we made a business decision to work with and not in competition to recruitment outsource specialists; becoming resource partners. We understand the importance of supporting the supplier to ensure they can deliver their required SLA commitments and we have proved this on the accounts with whom we have supplied. The managing agent is confident that they are receiving our 100% attention and that there is no hidden agenda, whilst we are provided with a consistent level of business from major blue chip major accounts. Both managing agent and end client are assured of a consistently high level of support from a well established IT recruitment agency wholly committed to delivering a first class resourcing function. |
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